Privacy Policy
Last Updated: July 2026
At Sword & Shield Security, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, contact us for support, or engage our security services. This may include:
- Contact Information: Name, email address, phone number, and physical address.
- Property Details: Information regarding the locations requiring security services, including floor plans, access codes, or surveillance specifications.
- Payment Information: Credit card numbers, billing addresses, and payment history (processed securely through certified third-party payment processors).
- Usage Data: Information automatically collected when you visit our website, such as IP addresses, browser types, and pages viewed.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide, operate, and maintain our security services.
- To process transactions and send related information, including confirmations and invoices.
- To respond to inquiries, provide customer support, and send administrative information.
- To assess security risks and tailor our protection strategies to your specific needs.
- To improve our website, services, and overall customer experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Security & Protection
As a security company, data protection is paramount. We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server hosting, and strict access controls for our personnel.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose information if required to do so by law, subpoena, or in response to a valid request from law enforcement agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
5. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sword & Shield Security
123 Security Way, Knoxville, TN 37917
Phone: +1 (865) 300-2909
Email: [email protected]